AI versus Marshy - The Science of Emotional Intelligence

I’ve been exploring the intersection of AI and human emotions, and I wanted to dive deeper into the science behind emotional intelligence. In a previous discussion, we touched on the challenges of emotional detection in AI, but I think it’s essential to understand the underlying factors that influence our emotional wellbeing. This article will focus on the impact of childhood trauma on our emotional wellbeing and how it relates to our ability to understand ourselves better. Let’s start by looking at the science behind emotional intelligence. The book The Body Keeps the Score is a book written in 2015 that looks at impact of childhood and complex trauma on people over time. It unpacks a lot of treatment methods and some of the challenges people have with bringing their traumas into everyday interactions. ​ The science on this is strong. These traumas and people’s emotional responses colour everything - dating, drug and alcohol use, financial stability, likelihood of suicide and more. One of the most damning stats from the book refers to ACE scores - these are Adverse Childhood Events. The more you have (out of 10) the more likely life os going to be hard, including: ​ These links are relatively fresh in health and science world (< 10 years old) and we still don’t know how to address this in everyday life. But collectively our understanding of the impacts is still early days. Some corners of the US point to childhood traumas as health issue - reduce the trauma and reduce the load on the medical system. Locally, interest in this area has grown over the last 10 years - here’s what we see on Google trends: Here’s the source if you want to check yourself ​ The reason I’m pointing to the impacts of technology and childhood trauma on our emotional wellbeing is because we’re not sure what’s going on as humans ourselves. Which leads us back into areas of AI that are trying to build up our emotional intelligence. What if we could understand ourselves better? I saw Nicole Gibson at a TSN event last year. She runs Love Out Loud and another project called InTruth - an emotional monitoring platform for detecting your emotional patterns over time. ​ Understanding when you’re dysregulated, or when you’re really enjoying yourself could be really useful. The app’s goal is to focus on patterns - not snap calls, and understanding these patterns over time is key - not the accuracy of an emotional read at any given moment. This brings me back to Morten’s arguments about AI not being accurate . It’s not. And we’re not too good at this as humans either. What AI does is collect data trends over time and use that to be predictive - not accurate. AI can’t be accurate if we’re not. But if there’s a pattern of something and we know to look into it more - that’s a good thing. One of my favourite books is Pamela Meyer’s Liespotting - I read it after watching her TED talk, which has one of the most powerful openings I’ve seen in any presentation . A badass opening gambit about the financial impacts of lying The book goes into much more detail about spotting lies - it’s not about aha moments - it’s listening to and reading the cues and unpacking the story further to investigate the clues that make up a lie. For example - getting someone to retell a story at different parts in time is easy for someone recalling what happened - they’re just remembering things in a different order. However - it’s tricky for someone who made up a story, because they’ve invented the story with a sequence of events. I feel like emotional detection in AI is similar here - we’re getting additional clues and cues towards how someone is feeling - which could be life-changing in areas like crisis support. I do think we need to keep having these discussions and listening to challenges about the technology. I just don’t believe it’s a case of “we shouldn’t use this” and that it doesn’t work. – That was a different gear for AI versus Marshy this week but I was keen to unpack it. Let me know what you think and if you agree or disagree? A reader sent me this article on AI’s impact on water resources so there might be another edition like this coming soon. Remember people - the way we learn to handle AI better is by working with it better ourselves. We’ve got this! -Marshy 💪 Originally appeared in newsletter : AI versus Marshy #47: emotional edition